How to delete the wrongly settled receipt?
Deleting a receipt may be necessary in cases where the receipt was created in error, contains incorrect information, duplicates another transaction
Below are the steps to delete a wrong receipt:
1. Menu >> Select "Accounts" >> Select “Dues & Receipts” >> Select “Receipt Register“
2. There are different receipts sections, click on the relevant one >> Select the Flat.
3. Select the Receipt by clicking on the Check Box >> Click on the Bin like icon on the top right corner
Additional Note: If the receipt was created against an online payment via MyGate App, the admin will have the option to Reverse to Advance.