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Saarthi App
Saarthi App
What is Mygate's Saarthi App and how does it address the needs of the Helpdesk staff?
What are the key features provided by the Saarthi App?
How does the Saarthi App benefit the Helpdesk Managers?
How does the Saarthi App help Helpdesk Staff to prioritize the tickets?
Can managers view the updates made by staff on their dashboard?
Can the staff 'Reopen' a ticket or mark the ticket as 'Resolved' or 'On Hold' from the Saarthi App?
What type of tickets are not accessible to society staff on the Saarthi App?
