How to conduct a survey or an election poll?
Q: What is the Surveys & Elections feature in Mygate?
Surveys can be published through the dashboard to gather responses and feedback from residents, facilitating communication within the community. Additionally, elections can also be scheduled for important positions within the society, ensuring community engagement and participation in governance.
Q: How can residents view and respond to surveys and elections?
Mygate users can access surveys and elections directly from the home page on their apps. Whenever an election is scheduled or a survey is published, a card is displayed at the top of the feed on the homepage. The card stays there until its expiration date, set by the admin, with the latest surveys and elections displayed at the top.
Additionally, they can access the surveys & elections from App >> Community >> Elections & Surveys.
A push notification is also sent to residents to encourage their participation.
Eg: Election & Survey cards available on app home page in a priority position
Q: How to create a survey?
Dashboard: Communications >> Surveys >> Create New
Step 1: Login to the dashboard, go to “Surveys” under the “Communications” menu and click the “Create New” button or click here
Step 2: Set the header and configure the survey settings
Add a subject & description for the survey
Schedule the survey to be visible to residents by setting the start and end date and time
Add the groups that can participate in the survey
You can also select custom groups to participate in the survey. To create custom groups, navigate to Communications >> Groups >> Create User Group.
Select whether you want to allow only one response per flat.
Step 3: Fill out the survey details (the body of the survey).
Add questions to the survey & select question type. You can choose from the following options:
Short Answer: Participants can provide a descriptive response.
Multi Select: Participants can choose multiple options from those provided.
Single Select: Participants can select only one option from the provided choices.
Rating: Participants can rate on a scale of 1 to 5 (or 10), with 1 being the lowest and 5 (or 10) the highest.
Select whether you want the response to be mandatory for the particular question
You can also add multiple questions to a survey from ‘Add question’ option
Step 4: Save and publish the survey, which will go live at the scheduled date and time. You can also save the survey as a draft if you wish to make changes later.
Q: Where can I view the Survey results?
Dashboard: Communications >> Surveys
Survey results can be accessed on its detail page by viewing the concerned survey from the action column. The downloaded spreadsheet would contain the following results.
Fig: Sample result spreadsheet
Q: How to create an election?
Path: Communications >> Election Polls >> Create New
Step 1: Login to the dashboard, go to “Election Polls” under the “Communications” menu and click the “Create New” button or click here
Step 2: Set the header and configure the election settings
Add a subject & description for the election
Schedule the election to be visible to residents by setting the start and end date and time
Add the groups that can participate in the survey
You can also select custom groups to participate in the survey. To create custom groups, navigate to Communications >> Groups >> Create User Group.
Select whether to allow only one vote per flat and to prevent defaulters from participating in the election.
You can also attach related photos or documents for more context to the election.
Step 3: Fill out the election details (the body of the election).
Add the position for which the election has been scheduled, along with the nominees contesting the election and their photographs
You can allow users to multi-select nominees if the position is to be filled by more than one person. The upper limit of nominee selection can be set for this purpose.
Additionally, you can add multiple positions to the election using the 'Add Post' option.
Step 4: Save and publish the election, which will go live at the scheduled date and time. You can also save the election as a draft if you wish to make changes later
Q: Where can I view the Election results?
Path: Communications >> Election polls
Election results can be accessed on its detail page by viewing the concerned election from the action column. The downloaded spreadsheet would contain the following results.
Fig: Sample result spreadsheet
Q: Can I edit a survey or election after I have published it?
No, you can only edit the end/expiration date of the survey or election after it has been published.