Is there an option to stop defaulters from using certain app modules?

Yes, Mygate provides an option to society admin to restrict defaulters from participating in election polls, raising helpdesk tickets, and booking amenities. Please refer to the below-mentioned steps to understand the steps to do the same.

Society admin can restrict defaulters from participating in Election polls by following the below steps:

1. Select the "Create New" option under the Election polls of communications option.

2. Click the " Do not allow defaulters to participate" option.

Society admin can restrict defaulters from raising helpdesk tickets by following the below steps:

1.  Select the "Edit" option under the Settings section of the Helpdesk then click on "Allow Access to Residents On Ticket Creation".

Society can allow or prevent access for defaulters also can blacklist residents to prevent access from using Amenities by following the below steps:

1. Click on "allow access or prevent access"  under Amenity Access Settings. 

2. Click on the "Add New" option against Amenity Blacklist Settings under Amenities Settings.

3.. Admin can add the residents from the "Add" option then fill in the required details then click on Add to blacklist.