How to delete penalty amount for an individual flat?

In Mygate, society admins have the option to delete penalty amounts applied to an individual flat, should the penalty be imposed in error or need to be reversed. This allows for flexibility in managing the financial records of residents, ensuring that any mistakes or adjustments can be accurately reflected in the system, helping maintain proper billing and records.

Please refer to the following steps to navigate to the required section:

1. Navigate to Accounts and select Dues Tracker under Dues & Receipts.

2. Select the unit and building details, then click on the flat number.

3. Click on the dustbin icon next to the penalty invoice to delete the penalty.

If the invoie has been partially settled and receipt has been created, you will have to first delete the receipt and then proceed to deleting the penalty.

Please refer to the steps below to delete the partially settled penalty.

1. If the penalty is partially settled, then the Dustbin icon will not be available to delete.

2. To delete this partially settled penalty, go to Accounts, then select "Receipt Register" under the Dues and Tracker tab. 

3. Select the receipt number then click on the dustbin icon to delete. 

4. For offline payments, you can cancel the receipt and manually refund the amount. For online payments, the amount will be reversed to the flat’s advance. Enter the required details and click on delete.

Reverse to Advance: The Amount will get reversed to advance. 

Cancel: The Receipt will get canceled.

Once the receipt is deleted, you can refer to step 3 and delete the penalty from the flat. If the receipt amount has been reversed to advance, you can settle the remaining amount of the invoice using the flat's advance balance.