Residents or security guards would escalate an incident to the society admins, who will then collect all the evidence, review the details, and proceed accordingly with restricting the individual.

Admin Dashboard - Restricting a profile

Click on People Hub >> Service Providers >> Restricted Entry List

• View the list of all restricted profiles in your society

• Add a restricted profile in your society

  1. Restrict an existing daily help profile or by entering the name and phone number manually

  2. Select the incident type from the dropdown

  3. Enter the detailed reason for restriction (Minimum 200 characters required)

  4. Attach the proof of the incident (Mandatory to attach)

  5. Click on 'Add Restriction'

  6. The Daily help will be unhired from all the flats immediately

• Restore access of the daily help by clicking the profile from the list

1. Enter the reason to restore access (No word limit here)

2. Add supporting document (Non mandatory)

3. Once, unrestricted, the same existing profile will be activated again, but the guards/residents/Admins will have to re-hire them in the expected flats

• All the admins of the society will be notified on mail upon restriction and restoration.