What is restricting a service provider?

Restricting a service provider is a way for gated communities to flag and block individuals — such as domestic workers, delivery partners, or society staff who have violated security rules. Without a proper system, communities rely on manual methods like gate logbooks or verbal instructions to guards, which are temporary and unreliable. Guards change shifts, information gets lost, and the same person can return unrecognised days later. A digital restriction system ensures that flagged individuals are consistently identified and blocked across shifts, and in cases where they work across multiple communities, the restriction can alert other communities as well — preventing repeat violations elsewhere.

Residents or security guards would escalate an incident to the society admins, who will then collect all the evidence, review the details, and proceed accordingly with restricting the individual.