Convenience fee or Platform fee

1. Why was I not notified about the convenience fee or platform fee being charged to my transaction amount?

All applicable charges are displayed on the checkout page before payment confirmation.
To view the complete breakup:

1. Click the dropdown icon next to the payable amount.

2. Review the detailed payment summary, including Platform Fees and Convenience Fees.

2. Why am I being charged a Platform Fee?

Platform fee is a small fee that helps Mygate to manage secure payment processing, technology and ongoing support that make the service reliable for everyone. You can opt for Mygate premium to support us directly and skip any platform fee.

3. Why am I being charged a Convenience Fee?
Convenience fees are charges that are applied by the payment gateways for processing transactions. This includes the cost of accepting payments by coordinating with various banks / networks and, consequently, settling it to the society accounts digitally. 

Please note: 

• Convenience fees are applicable to payments made via Credit Cards, Debit Cards, Net Banking, Wallets, and RuPay Credit Card via UPI.

• UPI and RuPay Debit Card payments do not attract any convenience fee